Drinking Water Event
February 17, 2019 Evening Update:
ALL SANDY CITY WATER IS NOW SAFE TO DRINK: The No Drink Order is lifted for the area between 700 East and 2000 East and 10600 South and 11400 South. This area encompasses approximately 2,200 homes. This decision was made in consultation with the DEQ, Salt Lake County Health Department and the EPA.
IF YOU WANT TO REQUEST TESTING, PLEASE FILL OUT THIS FORM.
Call Center: 801-352-4421 (9am - 5pm)
Drinking water is still available for pickup at the Public Utilities Building (9150 S and 150 E)
If you need to file a claim with Sandy City, please click here and fill out this form and submit.
February 17, 2019 Update:
See below for the updated map of the affected areas. The no drink order HAS BEEN lifted.
Latest Certified Test Results (February 17, 6:00pm)
February 16, 2019 Afternoon/Evening Updates:
February 16th, 2019, 12:30pm Update:
Dear Sandy Resident,
Last week, due to a storm and resultant power outage, a fluoride pump malfunctioned at one of Sandy City’s wells near the intersection of 1700 East and Dimple Dell Lane. Initial models and resident contacts indicated fluoride entered the water system impacting approximately 50 homes. Once the city’s Public Utilities Department discovered the failed equipment on Thursday, February 7 at 2pm, they immediately closed valves to isolate the area (approximately 11026 South to 11125 South and 1850 East to 1950 East). Crews flushed the drinking water line, notified the State of Utah and the Health Department, and went door-to-door to notify and instruct customers to flush their water systems.
By that afternoon, approximately 4pm, the city’s water systems were back to normal fluoride levels. Since last week, the city has been monitoring the situation and discovered other homes outside the initial designated affected area may have also been impacted. Additionally, lab test results from last Thursday’s sample of a few homes came back yesterday indicating high levels of copper and lead. Therefore, we expanded the affected area flush order on Friday night to ensure the absolute safety of the residents. That area includes 10600 South to 11400 South and 700 East to 2000 East.
What to do now?
While we are waiting for lab results to come back please run EVERY TAP IN YOUR HOME CONCURRENTLY for a total of 60 minutes. Start with hot (for 30 minutes) followed by cold (for 30 minutes). Empty ice trays from refrigerator. Do not drink water or cook with water until notified that results are back to safe levels.
We will continue to test water for next days, weeks and years to ensure safety. We apologize for the inconvenience and for lapses in our outreach to disseminate information.
Public notices will be forthcoming. Please check www.sandy.utah.gov/departments/public-utilities for the latest additional information and updates. We will update details as they become available. If you have additional questions, please contact the CALL CENTER, please call 801- 352-4421.
February 16, 2019 Morning Update: Sandy Update on the Fluoride, Lead and Copper Incident
To ensure absolute safety we are advising people in the affected area from 10600 South to 11400 South and 700 East to 2000 East to not drink water or use it for cooking until we receive confirmation lab results that the lead and copper concentrations are at a safe level.
The city is in the process of arranging for bottled water to be available for people in the affected area in the event the do not drink order extends beyond today. Residents can pick up water at Fire Station 34 located at 10765 South 700 East.
Sandy will continue to post updates to our website and send out updated advisory as information becomes available. If you have further concerns, contact Public Utilities (CALL CENTER, please call 211).
February 15, 2019 Updates:
Live Press Conference on February 15, 2019 on Copper and Lead in the Water
Press Release issued on February 15, 2019
February 8, 2019 Update:
On Wednesday, February 6th and Thursday, February 7th, 2019 a few dozen homes were exposed to a high concentration of fluoride in the culinary water system. The pipes have been flushed and the water is safe to consume. If you have any questions please click on the following link: Sandy City Fluoride Notice Feb 8 2019
Water Fact Briefs
Click below for a short summary of water topics relevant to Sandy City.
Water Rights Summons Information. Links provided below:
Department Mission Statement:
"Proudly working together to provide quality utility services for our customers."
Director: Tom Ward
Assistant Director/Operations Manager: Scott Ellis
Engineering Manager: Richard Benham
Support Services Manager: Kim (Singleton) Bell
Provides overall services and support to the residents of Sandy. These services include: maintenance of our waterlines, preservation of wells to insure drinking water quality, cross-connection control and street light maintenance. Also, responds to citizen inquiries, complaints and requests regarding drainage and irrigation.
This division manages and coordinates the planning, design and construction of capital improvements projects, as well as inspecting and review of all new developments in the City. They are also responsible to oversee the City's water rights, as well as involvement in irrigation companies with which the City owns shares.
Support Services Division
Provides overall support to the department. This division performs research, analysis and general management of budgets, purchasing, front office support and operations. Also, within this division is the GIS (Geographic Information System) support, locating of utilities, mapping, GPS data gathering, drafting, management of the watershed, conservation education programs, and the City's Water Conservation Garden - Sego Lily Gardens.
Summary of Operations
The Public Utilities Summary of Operations is a document created annually to report on our operations. This document assists us in reviewing our history and looking to our future for opportunities for improvement. Please take a look and contact us if you have any questions at (801) 568-6087 or by email.
If you received a Summons from the State regarding water rights, see image, please review the Fact Sheet below and contact the state offices at (801) 538-5282 with any questions.
Public Utility Links
- Backflow/Cross Connection
- Detention/Retention Basins/Parks
- Development Standards & Requirements
- Document Library
- Public Utilities Projects
- Road Projects
- Standard Specifications
- Storm Water
- Street Lights
- Utility Billing
- Utility Ordinances
- Water Conservation
- Water Pressure ⁄ Meter Info
- Water Quality Report
- Winter Sprinkler and Garden Care